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Central FAQ page:


General Company FAQ:

Q: Can I visit your shops / why aren't your physical addresses online?
A: We do not operate retail storefronts, only fabrication shops & warehouses. Bottom line, this keeps your prices lower. As a result our insurance policy does not allow clients to visit our shops or offices. However, certain items ARE available for pick-up at our Ohio warehouse location, by appointment. Please inquire for details, or read more About Us.

Q: Can you come to my site for an assessment, and how do your installations work?
A: 95% of our installations originate with a remote assessment using photos & specs. This keeps us cost & time efficient, ensuring we are available for your installation when you need us. In the era of camera-phones & email, we don't feel it's practical or fair to charge you several hundred dollars to do something you can probably do in less than 1 minute. Read more about our Installation Services.

Q: Where do you ship from?
A: We ship as many of our batting cage systems as possible from our fabrication shop & warehouse in Ohio. All other items ship direct from the respective manufacturers. This keeps shipping costs lower, maintains the full warranty, and expedites service.

Q: Are your items in stock?
A: This depends on the item, but typically most are in stock & ship within 1-2 days. Please inquire with us for specifics if your timeline is urgent.

Q: What is your return policy?
A: The manufacturer's return policy & warranty will apply. Please review our detailed terms & conditions for more info.

Q: Do you price-match?
A: Yes, and we also often beat any competitor's price. Just email a link to another website and we will respond within 1 day with a price confirmation.


RECENT PLAYBOOK ARTICLES

Barrier Net Installation Tips for Basketball Courts and Multisport Courts

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Custom Ceiling Brackets for CurtainCage Cable Kits

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[caption id="attachment_2223" align="alignnone" width="500"] Basic Ceiling Bracket[/caption]

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Indoor Batting Cage Installation Kits

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[caption id="attachment_1322" align="alignleft" width="949"] Batting Cage Installation at University of Nebraska Performance Lab[/caption]

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So let's get...

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Batting Cage Turf FAQ's

Here are some questions we get asked fairly frequently regarding our turf options. If you have any questions that aren't answered below please feel free to contact us.

What is the most economical option for someone with a limited budget?

We have several different options that are less expensive but will still offer some floor protection.  Typically these turfs will range under $2.00 per square foot.  The majority of these turfs don't have any type of padding underneath but they do have either a unitary backing or a backing similar to what is on residential carpets.  There are two options that have padding which...

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